Effective Date: 2/2/2025

1. Introduction

Welcome to Crux Compatible (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website, www.cruxcompatible.com (the “Site”), and your purchase of products from us. By using our Site, you agree to these terms. If you do not agree, please do not use our Site.

2. Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to misuse the Site, interfere with its operation, or attempt to gain unauthorized access to any portion of it.

3. Product Information and Availability

We strive to ensure that all product descriptions, pricing, and availability information on our Site are accurate. However, we do not guarantee that all information is error-free, and we reserve the right to correct any errors and update information at any time without prior notice.

4. Orders and Payments

By placing an order on our Site, you agree to provide accurate and complete payment information. We reserve the right to refuse or cancel orders at our discretion, including due to suspected fraud or unauthorized transactions.

5. Refund Policy

We do not offer refunds on any purchases. However, if you receive a damaged product, we will replace it at no additional cost. To request a replacement, please contact us at crux@cruxcompatible.com within 3 days of receiving the product with proof of damage.

6. Shipping Policy

Shipping times may vary depending on your location. We are not responsible for delays caused by shipping carriers. Customers are responsible for ensuring that their shipping address is correct at the time of purchase.

7. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from your use of our Site or products. Our liability is limited to the amount paid for the product purchased.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Texas. Any disputes shall be resolved exclusively in the courts of Travis County, Texas.

9. Changes to These Terms

We may update these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at: crux@cruxcompatible.com.